Your Privacy is Important To Us

At KODA we want your online experience to be enjoyable and we take care to respect your privacy when you visit our website.

Your privacy is protected by the Privacy Amendment (Private Sector) Act 2000 and we are bound by the National Privacy Principles. The KODA Online Privacy Statement is created to outline the collection, use, disclosure, security and access procedures of KODA and to assist you in understanding your rights under the Privacy Act.

We handle your personal details responsibly and that we act fairly and honestly in all our customer transactions. This Online Privacy Statement contains the following important information regarding the use of the www.koda.com.au site.

We encourage you to read the privacy information provided on any of the KODA sites. Information provided may be subject to change so we encourage you to check our online privacy policies and statement regularly.

Collection & Use of Your Personal Information

We only collect personal information by lawful and fair means and this means that we are never unreasonably intrusive when it comes to dealing with our customers.

Generally we use the information we collect about you for three purposes: to facilitate your membership and any orders, to let you know about products & services and to create a more enjoyable, more personalised experience for you.

We only collect customer information that is necessary for what we do and in ways our customers would expect. For example we need your name, address and contact details to service your membership and if you elect to use your credit card for payment, your card details. These details will be verified.

To process your order online, KODA needs information such as your name, email address, delivery address and payment details. From time to time, we may also collect non-personal information from our customers for general research about your interest and attitudes towards products and services.

We also use cookies to collect information such as the type of browser and operating system you are using (eg Internet Explorer and Windows). This helps us in our on-going efforts to improve our website and your online shopping experience. We also use cookies to monitor our customers usage of the website and their online purchasing patterns.

Cookies are alphanumeric identifiers that are placed on your computer’s hard drive through your web browser. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable them or to warn you when cookies are used. The easiest way to change your settings is by searching for cookies in the Help section of your browser and following the instructions provided.

We recommend that you leave your Cookies enabled otherwise, you will not be able to shop online using the KODA website.

We also use cookies to gauge the effectiveness of our promotional emails campaigns. When you open a promotional email from KODA a cookie will be added to your browser that individually tracks your click-throughs, open rates and purchases made as a result of clicking on an email.

We may also use the information we collect to keep you abreast of changes in our website, to inform you about new products and services or to let you know about special offers you might find worthwhile. If you would rather not receive this information, you can contact us and let us know. Some of our sites may contain links to other third party sites whose information may be different than ours. Visitors should consult the other sites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties.

Disclosure of Your Information

In terms of disclosure, there are instances where your name and address might leave our system. We may disclose your information to carefully screened agents and/or contractors for the purpose of administration and to service your membership. Any agents and/or contractors of KODA who have access to personal information are required to protect this information in a manner that is consistent with this Privacy Statement. That means, for example, not using the information for any purpose other than that to carry out the services they are performing on behalf of KODA.

From time to time KODA also shares customer information – never credit card information – with trustworthy third parties that wish to market quality products or services to you. You can tell us not to share this information at any time by using the contact us link.

Also KODA may provide aggregate statistics about our sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifiable information.

We may disclose personal information in response to legal process, for example, in response to a court order or a subpoena. We may also disclose such information in response to a law enforcement agency’s request.

Security of Your Information

Protecting your privacy is our top security concern! At KODA we will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and is either stored or destroyed in a secured environment accessed only by authorised persons.

In addition to password identification, we also employ Secure Server Software (SSL) to maintain the privacy of your personal data. SSL encrypts all of your personal information including name, address and credit card number, so that it cannot be read as it travels over the Internet.

No data transmission over the Internet can be guaranteed to be 100% secure. Whilst we strive to protect your information from misuse, loss or unauthorised access, we cannot guarantee the security of information you transmit or receive from our online products. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure security.

How to Access, Correct or Update Your Information

You will always have access to the information that you provide to us. You can easily edit or update your personal information by contacting us.

Children’s Privacy

KODA does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use www.koda.com.au only with the involvement of a parent or guardian.

How To Contact Us

If you have any questions or concerns, please contact KODA.

Your Consent

By using our website, you consent to the collection and use of this information by KODA.

Update: This document was last updated on 23 October 2008.